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CMST 221 Course Details

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Course ID CMST 221
Formerly SPE 220
Course Title Communication Skills for Conflict Resolution [H]
Credits 5.0
Description This course is highly recommended for those majoring in a number of disciplines including Business, Human Resources, Human Services, Criminal Justice, Pre-Law, Psychology, and those interested in improving their skills in resolving personal and work-related conflict. Employers value those with conflict resolution skills, as interpersonal dispute is cited as the major reason for termination of employees and disruptions to business. Students study conflict theory, practice communication skills, and utilize a basic mediation process plus a face-to-face negotiation technique to engage in active and constructive problem-solving and conflict resolution.
Quarters Available
Fall Winter Spring Summer
Odd Years no no no no
Even Years no no no no

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